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About SmartGuide

SmartGuide designs, builds and supports robust solutions - combining software, hardware and electronics engineering to solve real-world problems. We're known for continual innovation in user-focused information systems that get the right information to the right people, fast.

Who we are

SmartGuide is an Australian-owned technology developer and integrator based in Melbourne. For over 30 years, we've delivered reliable systems for major infrastructure projects - from passenger information and arrival prediction to fleet and asset management platforms.
We're known for the iconic passenger information displays at Melbourne tram stops, but our work goes well beyond that. We partner with organisations who need technology that performs in the real world: safely, consistently, and at scale.

What we do

We bring together innovative software engineering, electronics, industrial design, hardware and manufacturing to deliver complete solutions - from concept through to rollout and long-term support.
•Innovation-led discovery, design and development
•Manufacturing and assembly in Australia
•Deployment and integration
•Monitoring, support and ongoing maintenance

Built to be robust, designed to evolve

In infrastructure environments, reliability isn't optional. Our approach is grounded in sound engineering, quality processes, and proven delivery methods that reduce risk and improve the end-user experience.
Many of our systems have evolved through multiple iterations over the years. We design with change in mind - so clients can adopt new capabilities over time, reduce lifecycle cost, and keep improving outcomes for customers and communities.

Local capability, long-term partnership

SmartGuide is privately owned and operates from Melbourne, with R&D, electronics assembly, product assembly and quality management performed in our Port Melbourne facility.
•Adapt delivery to suit risk, cost and timelines
•Flex to scale with in-house development and manufacturing
•Plan for technology change and build platforms that can evolve

What we deliver

SmartGuide has delivered specialised solutions across:
•Passenger information displays and outdoor information displays
•Arrival prediction and real-time passenger information
•Fleet tracking, in-vehicle displays, alerts and driver safety features
•Asset management and asset protection systems
•Locating and tracking technologies
•Operational reporting, analytics and predictive algorithms
•Web and mobile applications for trip optimisation
•Remote public announcements and content delivery tools

Talk to our team

Tell us what you're trying to achieve - we'll recommend the right approach, from packaged solutions to tailored delivery.